Simple and cost-effective solutions Our main focus is CRM solutions. We spent a great deal of time analysing various CRM solutions on the market to offer the best possible solution. Our major criteria apart from the solution being cost-effective and flexible was the ease of use. CRM solutions that are not easy to use are not used and the money spent is simply wasted.
- Our solution The solution we base our CRM activities on is the solution from SugarCRM Inc. SugarCRM is one of the leading CRM products and is easy to use, flexible and cost-effective.SugarCRM is easy to customise to your own processes and requirements including creating new modules where no programming is required.
- Additional SugarCRM products Apart from our own custom enhancements to SugarCRM we have partnered with other partners to offer your additional functions in SugarCRM
- Grinmark Add-In - Integration with Microsoft Office, including MS-Outlook synchronisation, mail merges with MS-Word integration.
- OMNI-TS - Riva integrates SugarCRM directly with MS-Exchange or with Novell Groupwise. Can be used with any email client to archive emails or sychronise contacts, meetings, calls or tasks.