SugarCRM - Functionality

Functionality Sugar has standard modules that help you in managing your customers better. All modules are used in conjunction with each other:

• Accounts - companies
• Contacts - people who work for companies
• Leads - people who have expressed interested in your products
• Opportunities - potential sales projects
• Forecasting - overview of sales performance
• Activities -  Calls, Meetings, Tasks, E-Mails, Notes, Calendar
• Quotes & Invoices
• Contracts - manage your customer contracts
• Campaigns - send out newsletters, campaign mails
• Projects - manage your post-sales projects
• Support Cases
• Dashboards
• Central Document Management
• Reports

All modules are linked to each other which allows for easy navigation and ease of use.