SugarCRM offers: SugarCRM is an affordable and easy to use business CRM solution, is easy to customize and adapt to your changing needs. Ideal for small, medium-sized and large enterprises
Simple - to use, implement, integrate and customise
Social - integration with social media and data providers
Mobile - Access from everywhere, also from mobil devices
Low Total Cost of Ownership (TCO)
Functionality Sugar has standard modules that help you in managing your customers better. All modules are used in conjunction with each other:
- Accounts - companies
- Contacts - people who work for companies
- Leads - people who have expressed interested in your products
- Opportunities - potential sales projects
- Forecasting - overview of sales performance
- Activities - Calls, Meetings, Tasks, E-Mails, Notes, Calendar
- Quotes & Invoices
- Contracts - manage your customer contracts
- Campaigns - send out newsletters, campaign mails
- Projects - manage your post-sales projects
- Support Cases
- Central Document Management
All modules are linked to each other which allows for easy navigation and ease of use.
Customising options: All components can be easily customised to match your processes and requirments.
- Modify or add new fields
- Modify or add new selection lists
- Modify layouts
- Sugar logic - calculate fields
- Sugar logic - display fields dependant on values
- Configure workflows to match your processes
- Create new modules without programming with the Module Builder
Browser based, all popular browsers supported
E-Mail - Outlook, Thunderbird, email archive
Access to various data providers
Access to social media components, Twitter, Facebook etc
Mobile Support for iPhones, iPads, Android and Blackberries, Offline support for iPhone, iPad and Blackberry
SOAP or REST interface
Access docs and contacts from Google
Import assistants to import data from external sources
Control access rights using teams and roles
Training & Support The implementation and training costs are minimal, as the system is easy to learn and use.
Genius4U offers basic training for users, CRM administrators as well as campaign management training. Contact us.
We also offer support pacakges to fit your needs, talk to us.