SugarCRM voted #1 CRM – since 4 years!

For the fourth time in 4 successive years Sugar from SugarCRM Inc. has been voted again in 2018 the top CRM solution by the renowned PC Magazine.


SugarCRM rated highest in PCMag customer satisfaction readers poll

PCMag – Business Choice Winner 2018

SugarCRM 77%
Oracle 71%
Microsoft Dynamics 70%
Salesforce 68%
SAP 68%
Act! 63%
Average 70%


PCMag Business Choice Winner: CRM

In the end, there was a clear best among the players: SugarCRM wins this edition, earning highest overall satisfaction and likelihood to recommend scores…

SugarCRM has come a long way from its open-source origins to become an enterprise-worthy and beloved solution for every aspect of the customer relationship. It’s certainly clear that PCMag readers prefer it far and above the other options, including those from big-name vendors like Microsoft, Oracle, and Salesforce.com, which couldn’t hold a candle to SugarCRM in almost every measure of the survey.

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